Last Updated January 31, 2021
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from woodscraft.ca (the “Site”).
Who we are
We are Woods Craft, a store for handmade goods sold in small batches with oodles of love! We are based in Alberta, Canada.
Personal Information We Collect
We collect two (2) forms of personal information: Device Information and Order Information.
Device Information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit All About Cookies (http://www.allaboutcookies.org).
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Order Information
As a small business, we require your contact information and payment information to process your orders online and send them right to you. This information also allows us to coordinate local pickup options. As such, we may collect any of the following information while you use the site:
- First name and last name
- Billing address
- Shipping address
- Credit card information
- Email address
- Phone number
This information is collected via the checkout page, and is retained through cookies, as well as when the purchase is successfully processed by our eCommerce services.
How do we use this Personal Information?
We use the collected Order Information generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Coordinate in-person pickups;
- Screen our orders for potential risk or fraud (such as spam); and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud, like spam, (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
Your data is processed in order to fulfill orders using WooCommerce and Canada Post delivery options through PluginHive. See the privacy policy for WooCommerce on the developer’s page here, and the privacy policy for PluginHive on their page here.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do we sell your Personal Information?
Woods Craft will never sell your Personal Information without your consent and authorization. Your Personal Information is used only to run the Site and our business, as outlined above, and to ensure a successful customer experience for you.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain this information in order to successfully fulfill orders, maintain business records, and ensure that we can serve you as best as we can.
Changes to this policy
We may update this privacy policy from time to time in order to reflect changes, such as modifications to our practices or for other operational, legal or regulatory reasons. We reserve the right to update the policy without notice.
This version is current as of January 31, 2021 and will be reviewed by May 2021.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at woodscraftsquared (at Gmail)
You can also send mail using the details provided below:
Woods Craft
9 Glenport Road,
Cochrane, AB
T4C 1G8
Canada